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Purchased auto and homeowners insurance with Ameriprise through the Costco program. Upon renewal they upped my auto premium by over 25% and when I called to ask why, the said they forgot to add my Costco and other discounts. Wow! Was involved in a not at fault...
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#1384348
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I had Amerprise auto , home for over 10 years . They were helpful and competitive. Then they raised my my rates on in both . My home owners more then double on one of my renewals. I called them and they said that they did a market review and had to increased all their...
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#1342686
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Costco sold my old aunt a watered down homeowners insurance policy with Ameriprise knowing already by their bad record that the chances of them burning her were very good. They failed to help her in good faith, laughed in her face and told her if she didn't like it to...
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Anonymous
Anonymous

It's hateful to send anyone to the BBB ; they knew darn well that the BBB is a useless, pointless, unempowered shadow organization with no legal ability to represent or pursue...

I didn't like
  • Way that they lied and laughed in our face
  • Lack of commitment to client
#1341150
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Ameriprise Insurance - Criminals

My first renewal notice and my rate was increased 100%. No claims, no tickets, no reason at all. Costco should be ashamed for backing this company, they are Criminals!
2.4
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1306798
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Called needing a car towed from detroit mich. Told them was in a real bad area and was concerned for my saftey. they said would be a 45 minute wait. Ok thanks. 3 hours later called again they said had no record of my calling. Ok another 45 minute wait with getting...
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2.0
#1211281
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Trying to help friend who was hit by an Amerprise insured. 100% liability on their insured's part in this witnessed accident. For 3 months have stonewalled her, lied to her, hung up on her, refused to call her back or pay her. They have violated every single provision...
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1.0
#1191104
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I love Costco and have been shopping there for many years - never had a problem. So when they send a mail about Ameriprise auto insurance, I didn't think twice before getting a quote (BIG MISTAKE!). They gave me a good price but INCREASED MY PREMIUM BY ~$400 within 6...
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Anonymous
Jackie in Washington state

Ameriprise is a company that should be avoided. They will increase your rates for no reason. No claims. Yet a 14% increase in 6 months. Predators for sure.

1.0
I didn't like
  • Premium increase for no reason and poor service
#1179560
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I have had auto insurance through Ameriprise for the past 20 years, and never had any problems. But I never had an accident either. When I bought my first home I chose Ameriprise for my home insurance because I believed that they were a good company. I have had a claim...
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2.5
I liked
  • Initial cost of product
I didn't like
  • Failure to deliver promised product
#1175792
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I am 63 and have never filed either and auto or a homeowners claim. Been with Ameriprise for about 15 years. I usually get the under 5,000 mile discount. Every year they send you this one page form and if you dont fill it out exactly perfect they will default your...
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1.6
#1153300
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Contact Ameriprise Insurance

Mailing Address:
Ameriprise Auto and Home Insurance
3500 Packerland Drive
De Pere, Wisconsin 54115-9070
United States
Phone:
(800) 535-2001
More
On October 7th we had minor tornado damage. It took over a week for an Ameriprise independent adjuster to come out and inspect our damages with a promise to write up claim with a 7-10 days delay for a written estimate. One month later still waiting!!! I was hoping to...
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4.4
I didn't like
  • Customer service totally unacceptable
#1128675
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