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Called needing a car towed from detroit mich. Told them was in a real bad area and was concerned for my saftey. they said would be a 45 minute wait. Ok thanks. 3 hours later called again they said had no record of my calling. Ok another 45 minute wait with getting...
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2.0
#1211281
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Trying to help friend who was hit by an Amerprise insured. 100% liability on their insured's part in this witnessed accident. For 3 months have stonewalled her, lied to her, hung up on her, refused to call her back or pay her. They have violated every single provision...
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1.0
#1191104
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I love Costco and have been shopping there for many years - never had a problem. So when they send a mail about Ameriprise auto insurance, I didn't think twice before getting a quote (BIG MISTAKE!). They gave me a good price but INCREASED MY PREMIUM BY ~$400 within 6...
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1.0
I didn't like
  • Premium increase for no reason and poor service
#1179560
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I have had auto insurance through Ameriprise for the past 20 years, and never had any problems. But I never had an accident either. When I bought my first home I chose Ameriprise for my home insurance because I believed that they were a good company. I have had a claim...
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2.5
I liked
  • Initial cost of product
I didn't like
  • Failure to deliver promised product
#1175792
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I am 63 and have never filed either and auto or a homeowners claim. Been with Ameriprise for about 15 years. I usually get the under 5,000 mile discount. Every year they send you this one page form and if you dont fill it out exactly perfect they will default your...
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1.6
#1153300
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On October 7th we had minor tornado damage. It took over a week for an Ameriprise independent adjuster to come out and inspect our damages with a promise to write up claim with a 7-10 days delay for a written estimate. One month later still waiting!!! I was hoping to...
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4.4
I didn't like
  • Customer service totally unacceptable
#1128675
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I have insured three cars and two drivers with Ameriprise for over nine years. What started out as a decent price for insurance has gone up 60% without any claims or incidents. Also, when I tried to get general info about adding my niece (who lives with us while she...
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#1096093
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My wife and I are looking to see if we can do better with the cost of Insurance for home and auto. We have a Costco account and looked at Ameriprise. The quote went from online to the phone, and during the process the Ameriprise person started saying all kinds of bad...
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#1095154
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I have used Ameriprise for years and they even paid on a claim for my wife 10-12 years ago. Then my kids go their licenses (17 and 20 now) and my son had a couple of fender-benders ($7,500 and $2,500 payout). My insurance continued to rise until the last rate increase,...
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#1088705
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Contact Ameriprise Insurance

Mailing Address:
Ameriprise Auto and Home Insurance
3500 Packerland Drive
De Pere, Wisconsin 54115-9070
United States
Phone:
(800) 535-2001
More
Consumer Reports August 2017, states consumers should AVOID insurers that have a percentage deductible for hail and wind damage in home insurance coverage. THAT IS ALL AMERIPRISE OFFERS. So that means no one should use Ameriprise for homeowners coverage. My deductible...
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3.2
#1082061
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