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2.0

Called needing a car towed from detroit mich. Told them was in a real bad area and was concerned for my saftey.

they said would be a 45 minute wait. Ok thanks. 3 hours later called again they said had no record of my calling. Ok another 45 minute wait with getting looks from the neighbors.

3 hours later tow truck showed up. 6 hour wait!! A year later was searching for another insurer and need a copy of a windshield Ameriprise had replaced for my new insurance co. After a week of numerous phone calls they never sent.

Finally found company that did the installation. 10 minutes later they e mailed information.

Good by ameriprise and Costco. Glad I did not have an accident.

Reason of review: Poor customer service.

Location: 3500 Packerland Dr, De Pere, WI 54115, USA

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