Ameriprise Auto And Home Insurance - Needed a tow
Called needing a car towed from detroit mich. Told them was in a real bad area and was concerned for my saftey.
they said would be a 45 minute wait. Ok thanks. 3 hours later called again they said had no record of my calling. Ok another 45 minute wait with getting looks from the neighbors.
3 hours later tow truck showed up. 6 hour wait!! A year later was searching for another insurer and need a copy of a windshield Ameriprise had replaced for my new insurance co. After a week of numerous phone calls they never sent.
Finally found company that did the installation. 10 minutes later they e mailed information.
Good by ameriprise and Costco. Glad I did not have an accident.
Reason of review: Poor customer service.
Location: 3500 Packerland Dr, De Pere, WI 54115, USA
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