1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
1 comment

I love Costco and have been shopping there for many years - never had a problem. So when they send a mail about Ameriprise auto insurance, I didn't think twice before getting a quote (BIG MISTAKE!).

They gave me a good price but INCREASED MY PREMIUM BY ~$400 within 6 months !! When I called the customer service - called 3 times but they had no answer. So I sent Costco a note and someone there followed up with the company. Big surprise that Costco was able to find an answer (I am a small fish for Ameriprise to give straight answer).

Costco found out that Ameriprise has increases rates for all customers - some got larger increased than others.

This didn't make sense as I had no accident etc. Therefore I told COSTCO WAS RUINING THEIR REPUTATION BY ENDORSING SUCH A COMPANY and canceled my policy.

Product or Service Mentioned: Ameriprise Insurance Auto Insurance.

Reason of review: Pricing issue.

I didn't like: Premium increase for no reason and poor service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1513363

Ameriprise is a company that should be avoided. They will increase your rates for no reason.

No claims.

Yet a 14% increase in 6 months. Predators for sure.

You May Also Like