I love Costco and have been shopping there for many years - never had a problem. So when they send a mail about Ameriprise auto insurance, I didn't think twice before getting a quote (BIG MISTAKE!).
They gave me a good price but INCREASED MY PREMIUM BY ~$400 within 6 months !! When I called the customer service - called 3 times but they had no answer. So I sent Costco a note and someone there followed up with the company. Big surprise that Costco was able to find an answer (I am a small fish for Ameriprise to give straight answer).
Costco found out that Ameriprise has increases rates for all customers - some got larger increased than others.
This didn't make sense as I had no accident etc. Therefore I told COSTCO WAS RUINING THEIR REPUTATION BY ENDORSING SUCH A COMPANY and canceled my policy.
Product or Service Mentioned: Ameriprise Insurance Auto Insurance.
Reason of review: Pricing issue.
I didn't like: Premium increase for no reason and poor service.